Privacy Policy

Last updated: March 4, 2026

Effective date: March 4, 2026

This Privacy Policy explains how Homely ("Homely", "we", "us", "our") collects, uses, discloses, and protects personal information when you use:

• the Homely mobile application;
• the Homely website and related pages; and
• any related services, features, or content (collectively, the "Services").

By using the Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from service providers.

1.1 Information you provide

• Images and media you upload (for example, room photos and masks).
• Prompts or text you enter in the app.
• Output content generated for you.
• Messages you send to support.

1.2 Information collected automatically

• Device and app information (device type, OS version, app version, language, region).
• Unique app identifiers (for example, guest/account identifiers used for credits and processing).
• Basic usage and diagnostic data (feature usage, errors, crash diagnostics, performance events).

1.3 Purchase and billing information

• Purchases are processed by Apple App Store / Google Play and our subscription infrastructure provider.
• We receive transaction metadata (for example: product ID, subscription status, expiry, and entitlement state).
• We do not receive or store full payment card numbers.

2. How We Use Information

We use information to:

• provide, maintain, and improve the Services;
• process and generate AI transformations;
• manage subscriptions, credits, and entitlements;
• prevent fraud, abuse, and security incidents;
• provide customer support;
• comply with legal obligations and enforce our terms.

3. Legal Bases (where applicable)

If GDPR or similar laws apply, we process personal data based on:

• performance of a contract (providing the Services you requested);
• legitimate interests (security, analytics, product improvement);
• legal obligations; and
• consent, where required (for example, permission-based features).

4. How We Share Information

We may share data with trusted processors and service providers strictly to operate the Services, including:

• cloud and database providers;
• AI inference providers;
• subscription and purchase infrastructure providers;
• app store platforms (Apple / Google);
• security, monitoring, and support tools.

We may also disclose information:

• if required by law or legal process;
• to protect rights, safety, and property;
• in connection with a merger, acquisition, financing, or sale of assets.

We do not sell personal information for money.

5. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

6. Data Retention

We keep personal data only as long as necessary for the purposes described in this Policy, including legal, accounting, fraud-prevention, and dispute-resolution requirements.

When data is no longer needed, we delete it or de-identify it.

7. Your Rights

Depending on your location, you may have rights to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request deletion of your data;
• object to or restrict certain processing;
• request data portability;
• withdraw consent where processing is based on consent.

To exercise rights, contact us at: support@homely.app.

8. Children

The Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children below the applicable minimum age.

9. Security

We use reasonable technical and organizational safeguards to protect personal data. No method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Services and Links

Our Services may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

11. Cookies and Similar Technologies (Website)

Our website may use cookies or similar technologies for essential functionality, performance, and analytics. You can control cookies through your browser settings where available.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and, when appropriate, provide additional notice.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Homely Support

Email: support@homely.app